現在の社会の中で優秀な人材が揃てIT人材も多く、競争もとても大きくて、だから多くのIT者はにIT関する試験に参加するIT業界での地位のために奮闘しています。CMS7試験はPeoplecertの一つ重要な認証試験で多くのIT専門スタッフが認証される重要な試験です。
従来の試験によってJapanCert が今年のPeoplecertのCMS7認定試験を予測してもっとも真実に近い問題集を研究し続けます。JapanCertは100%でPeoplecertのCMS7認定試験に合格するのを保証いたします。
JapanCert提供した商品の品質はとても良くて、しかも更新のスピードももっともはやくて、もし君はPeoplecertのCMS7の認証試験に関する学習資料をしっかり勉強して、成功することも簡単になります。
CMS7認定試験の資格を取得するのは容易ではないことは、すべてのIT職員がよくわかっています。しかし、CMS7認定試験を受けて資格を得ることは自分の技能を高めてよりよく自分の価値を証明する良い方法ですから、選択しなければならならないです。ところで、受験生の皆さんを簡単にIT認定試験に合格させられる方法がないですか。もちろんありますよ。JapanCertの問題集を利用することは正にその最良の方法です。JapanCertはあなたが必要とするすべてのCMS7参考資料を持っていますから、きっとあなたのニーズを満たすことができます。JapanCertのウェブサイトに行ってもっとたくさんの情報をブラウズして、あなたがほしい試験CMS7参考書を見つけてください。
他のたくさんのトレーニング資料より、JapanCertのPeoplecertのCMS7試験トレーニング資料は一番良いものです。IT認証のトレーニング資料が必要としたら、JapanCertのPeoplecertのCMS7試験トレーニング資料を利用しなければ絶対後悔しますよ。JapanCertのトレーニング資料を選んだら、あなたは一生で利益を受けることができます。
試験番号：CMS7問題集
試験科目：Peoplecert 「ITIL V3 Foundation 」
最近更新時間：2014-03-03
問題と解答：370
購入前にお試し,私たちの試験の質問と回答のいずれかの無料サンプルをダウンロード：http://www.japancert.com/CMS7.html
NO.1 Effective release and deployment management enables the service provider to add value to the
business by?
A. Ensuring that all assets are accounted for
B. Ensures that the fastest servers are purchased
C. Delivering change, faster and at optimum cost and minimized risk
D. Verifying the accuracy of all items in the configuration management database
Answer: C
Peoplecert過去問 CMS7 CMS7認定証
NO.2 Which of the following is NOT one of the five individual aspects of Service Design?
A. The design of the Service Portfolio, including the Service Catalogue
B. The design of Market Spaces
C. The design of new or changed services
D. The design of the technology architecture and management systems
Answer: B
Peoplecert CMS7認定試験 CMS7認定資格 CMS7
NO.3 Which of these statements about Service Desk staff is CORRECT?.
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
C. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
D. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
Answer: C
Peoplecert CMS7過去問 CMS7 CMS7
NO.4 Which of the following questions does Service Strategy help answer with its guidance?
How do we prioritize investments across a portfolio?
What services to offer and to whom?
What are the Patterns of Business Activity (PBA)?
A. 3 only
B. 1 only
C. 2 only
D. All of the above
Answer: D
Peoplecert認証試験 CMS7参考書 CMS7 CMS7認定資格
NO.5 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
C. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
D. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
Answer: B
Peoplecert CMS7 CMS7 CMS7認定資格
NO.6 How many times should each stage of the Plan, Do, Check, Act (PDCA) cycle be visited?
A. Each stage should be carried out once in the order Plan-Do-Check-Act
B. There should be a single Plan,then the Do-Check-Act cycle should be repeated multiple times to
implement Continual Improvement
C. There should be a single Plan and Do,then Check and Act should be carried out multiple times to
implement Continual Improvement
D. The entire cycle should be repeated multiple times to implement Continual Improvement
Answer: D
Peoplecert CMS7過去問 CMS7 CMS7
NO.7 Which of the following module would be MOST useful in helping to define an organizational structure?
A. RACI model
B. Service Model
C. Continual Service improvement (CSI) model.
D. The Deming Cycle
Answer: A
Peoplecert問題集 CMS7参考書 CMS7過去問 CMS7
NO.8 In which core publication can you find detailed descriptions of Service Level Management, Availability
Management, Supplier Management and IT Service Continuity Management?
A. Service Transition
B. Service Design
C. Service Strategy
D. Service Operation
Answer: B
Peoplecert CMS7 CMS7認証試験 CMS7認定試験 CMS7認定資格 CMS7
NO.9 Which of the following statements is INCORRECT?
A. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
B. The SKMS is part of the Configuration Management System (CMS)
C. The SKMS can include data on the performance of the organization
D. The SKMS can include user skill levels
Answer: B
Peoplecert CMS7 CMS7 CMS7認定資格
NO.10 Which role would you MOST expect to be involved in the management of Underpinning Contracts?
A. Service Catalogue Manager
B. IT Designer/Architect
C. Process Manager
D. Supplier Manager
Answer: D
Peoplecert練習問題 CMS7認定資格 CMS7認定試験 CMS7
NO.11 Which of the following is NOT the responsibility of the Service Catalogue Manager?
A. Ensuring that all operational services are recorded in the Service Catalogue
B. Ensuring that information in the Service Catalogue is accurate
C. Ensuring that information in the Service Catalogue is consistent with information in the Service
Portfolio
D. Ensuring that information within the Service Pipeline is accurate
Answer: D
Peoplecert CMS7 CMS7参考書
NO.12 What is a RACI model used for?
A. Defining roles and responsibilities
B. Monitoring services
C. Performance analysis
D. Recording Configuration Items
Answer: A
Peoplecert過去問 CMS7 CMS7練習問題 CMS7
NO.13 Service Assets are used to create value. Which of the following are the MAJOR types of Service Asset?
A. Services and Infrastructure
B. Applications and Infrastructure
C. Resources and Capabilities
D. Utility and Warranty
Answer: C
Peoplecert CMS7参考書 CMS7
NO.14 Which of the following statements is INCORRECT?
A. The SKMS is part of the Configuration Management System (CMS)
B. The SKMS can include data on the performance of the organization
C. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
D. The SKMS can include user skill levels
Answer: A
Peoplecert参考書 CMS7 CMS7 CMS7問題集 CMS7
NO.15 The BEST description of the purpose of Service Operation is?
A. To decide how IT will engage with suppliers during the Service Management Lifecycle
B. To proactively prevent all outages to IT Services
C. To deliver and support IT Services at agreed levels to business users and customers
D. To design and build processes that will meet business needs
Answer: C
Peoplecert CMS7 CMS7 CMS7認証試験
NO.16 Which of the following sentences BEST describes a Standard Change?
A. A change to the service provider's established policies and guidelines
B. A pre-authorized change that has an accepted and established procedure
C. A change that is made as the result of an audit
D. A change that correctly follows the required change process
Answer: B
Peoplecert認証試験 CMS7練習問題 CMS7問題集 CMS7過去問
NO.17 The group that authorizes changes that must be installed faster than the normal process is called the?
A. Emergency CAB (ECAB)
B. Urgent Change Authority (UCA)
C. Urgent Change Board (UCB)
D. CAB Emergency Committee (CAB/EC)
Answer: A
Peoplecert練習問題 CMS7認定資格 CMS7練習問題 CMS7過去問
NO.18 Which is the correct combination of Service Management terms across the Lifecycle?
A. 1A, 2B, 3C, 4D
B. 1C, 2D, 3A, 4B
C. 1C, 2B, 3A, 4D
D. 1B, 2C, 3D, 4A
Answer: C
Peoplecert認定資格 CMS7過去問 CMS7 CMS7
NO.19 A plan for managing the end of a supplier contract should be created when?
A. The contract is being negotiated
B. The contract is about to be ended
C. The Supplier Manager decides that there is a risk the contract might need to end soon
D. The contract has been agreed
Answer: A
Peoplecert過去問 CMS7練習問題 CMS7 CMS7認証試験
NO.20 Which of the following is NOT an example of Self-Help capabilities?
A. Requirement to always call the service desk for service requests
B. Menu-driven range of self help and service requests
C. Web front-end
D. A direct interface into the back end process handling software
Answer: A
Peoplecert問題集 CMS7 CMS7 CMS7認定資格 CMS7認定証
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